Online Doctor SA is the largest telemedicine platform in South Africa, with HPCSA registered doctors reviewing consultations across a wide range of conditions including semaglutide (Wegovy) for chronic weight management.

Here is how it works for Wegovy specifically.

Step 1: Check Pharmacy Availability First

Before paying for the consultation, confirm that your preferred pharmacy currently stocks Wegovy at the dose you would start at (0.25 mg). Availability has improved significantly since the August 2025 SA launch but can still vary by pharmacy.

Pharmacies to ask:

  • Major retail: Clicks, Dis-Chem, Alpha Pharm
  • Independent local pharmacies
  • Online dispensing pharmacies that deliver

If your local pharmacy does not have it, ask if they can order it in. Most can, with a few days lead time.

Step 2: Complete The Clinical Form

The form is a structured set of medical questions covering:

  • Height, weight, and BMI
  • What you are seeking treatment for (weight management, cardiovascular risk reduction)
  • Medical history, particularly thyroid, pancreas, gallbladder, kidney, gut, eye conditions
  • Mental health history (relevant given the postmarketing reports)
  • Current medications
  • Allergies
  • Pregnancy status or plans
  • Eating disorder history
  • Previous weight management efforts
  • Other major medical conditions

Takes about ten minutes. Answer honestly. The doctor cannot make a safe decision without accurate information.

Step 3: Online Payment

The consultation fee with Online Doctor SA is R250. Payment is through standard online options. This is for the consultation only. The medication itself is purchased separately at your chosen pharmacy.

Step 4: Doctor Review

A registered SA doctor, HPCSA registered, reviews your answers. They decide:

  • Whether Wegovy is appropriate for you
  • Whether eligibility criteria are met
  • Whether there are contraindications
  • What starting dose to prescribe (almost always 0.25 mg for the first month)
  • What follow up timing makes sense

In some cases, the doctor may ask follow up questions before issuing the prescription. In a minority of cases, they may decline and recommend an in person assessment or suggest alternatives.

Step 5: Prescription By Email

If approved, the prescription is emailed to you. You can print it or show it from your phone at the pharmacy.

Step 6: Collect From Your Pharmacy

Take the prescription to the pharmacy you have already confirmed has stock. The pen will be supplied refrigerated. Most pharmacies provide a small cooler bag for transport home.

The pharmacist will usually demonstrate the injection technique if you ask. See our injection guide.

Ready To Start

The clinical form takes about ten minutes. If approved, your prescription is usually with you the same day during business hours.

Start Consultation

What To Have Ready Before You Start

  • Current height and weight (or BMI)
  • List of current medications, including over the counter and supplements
  • Brief notes on any major medical conditions
  • Brief notes on mental health history relevant to body image and eating
  • Medical aid details (optional, only needed if claiming)
  • About ten quiet minutes

Follow Up Consultations

Follow up consultations are needed for dose increases and for repeat prescriptions. The structure is similar to the initial consultation: a shorter form to update progress, side effects, and response. The treating doctor decides whether to step up the dose, hold at the current dose, or in some cases reduce or stop.

What Happens If The Doctor Declines

If something in your history makes Wegovy unsuitable, the doctor will explain why. Common reasons for decline:

  • BMI below the eligibility threshold
  • Personal or family history of medullary thyroid carcinoma or MEN2
  • History of pancreatitis
  • Active gallbladder disease
  • Active eating disorder or recent significant eating disorder history
  • Significant unstable mental health concerns
  • Pregnancy
  • Type 1 diabetes
  • Other safety concerns that need in person assessment

If declined, the consultation fee covers the doctor's time. They will usually suggest the appropriate next step.

Comparison To In Person Consultation

Online Doctor SASpecialist or GP in person
Time from start to scriptSame day usuallyDays to weeks depending on availability
Cost of consultationR250R600 to R2500 depending on specialist
DiscretionFully onlineVariable
Same medication optionsYesYes
Physical examinationNoPossible
Best forMost people with straightforward eligibilityComplex cases or people who prefer face to face

Most people do not need a physical examination to start Wegovy safely. The history (which the form captures fully) is what matters most.

Frequently Asked

The clinical form takes about ten minutes. Doctor review typically happens within an hour during business hours. The prescription is emailed to you once approved.

No. The consultation is asynchronous. You complete a structured form, the doctor reviews your answers, and the prescription is issued.

Yes. The prescription is valid at any SAPC registered SA pharmacy. Confirm Wegovy availability with your chosen pharmacy before paying for the consultation.

It happens. If something in your history makes Wegovy inappropriate, the doctor will explain why and may suggest alternatives or recommend an in person assessment.

R250 through Online Doctor SA. This covers the doctor review and prescription. The medication is purchased separately at your pharmacy.